Due to an issue with my EX hosting company, the blog is temporarily unavailable. I am trying to piece it all back together and get it online. Check back!
Return to the Home Page or read how my server host deleted all of my data!!!
I had been with SI for 4 years. In June of 2010, I asked them to postpone a payment from the 21st of June to the 1st of July. They politely accepted and I thought all was fine. Then they forgot to bill me on the first and on the 8th of July they DELETED my account due to 20 days overdue. This would not be SO BAD, but they DELETED my server and reinstalled a fresh OS AND THEN DELETED ALL THE BACKUPS OF MY SERVER THAT I HAD BEEN PAYING THEM TO TAKE! In the matter of a few hours, every bit of my data was GONE and irretrievable. I think this is the most unforgivable thing a host can do. To be this unresponsible with customer data is unspeakable. Taking me offline until the account was settled up would be ok, but to delete all traces of a customer's data when that account was not even 30 days overdue? These people should not be trusted when they have these business practices. No amount of good things I experienced over 4 years would make up for this. And they never offered anything past a sorry. There are too many hosts out there, stay away from SI.??
I am a professional software developer and have been doing contract work for many years. I used this server to host web sites for some of my paying customers and also for a number of sites for friends and organizations that I was able to offer hosting for free. This was a way for me to help and instead all were put in a horrible situation when I had to contact them and tell thim I would have to recreate all the sites and data as best I could. THIS WAS NOT FUN and it cost me countless hours and made current projects get off schedule.
Yes, Server Intellect (http://www.serverintellect.com) removed all trace of my server and data. I am still upset and I will tell this story to anyone who will listen. I think this is unforgivable for a host to treat a customer's data this way.
If you have any questions or would like to get a story off your back about Server Intellect, jot me an email at trent@trentgrandey.com!